Privacy Policy
Last updated: January 2026
Information We Collect
When you use DepositReady, we collect the following information:
- Contact Information: Your name, email address, phone number, and mailing address
- Rental Information: Property address, landlord contact details, lease dates, and deposit amounts
- Dispute Details: Information about deductions, evidence you have, and prior communications with your landlord
- Payment Information: Processed securely through Stripe; we do not store your credit card details
How We Use Your Information
- To generate your personalized dispute packet based on Florida Statute 83.49
- To process your payment through our payment provider
- To provide you with a permanent download link for your documents
- To send you a receipt and any important updates about your purchase
- To improve our service and develop new features (using anonymized, aggregated data)
Data Storage and Security
Your data is stored securely in encrypted databases. We use industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS/SSL
- Database access is restricted and monitored
- Payment processing is handled by Stripe (PCI-DSS compliant)
- We retain your order data to allow you to re-download your documents
Third-Party Services
We use the following services:
- Stripe: For secure payment processing
- Vercel: For hosting our website
- Supabase: For secure data storage
These services have their own privacy policies governing their use of your data.
Your Rights
You have the right to:
- Request a copy of your data
- Request deletion of your data
- Update or correct your information
- Opt out of marketing communications
To exercise these rights, please contact us at the email below.
Data Retention
We retain your order data and generated documents indefinitely to allow you to re-download your dispute packet at any time. If you request deletion of your data, we will remove it within 30 days, which will also disable your download link.
Cookies and Analytics
We use privacy-friendly analytics to understand how visitors use our site. We do not use tracking cookies or share data with advertisers. Essential cookies may be used for payment processing and maintaining your session.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.
Contact Us
If you have questions about this privacy policy or your data, please contact us at: privacy@depositready.co